Shipping Information
Last Updated: [2025/06/20]
Thank you for shopping with MKMKPEN! We aim to deliver your creative tools quickly and reliably, wherever you are.
1. Shipping Regions
We currently ship to most countries worldwide, including the United States, Canada, the United Kingdom, Australia, and countries across Europe and Asia. If you are unsure whether we ship to your country, please contact us at support@mkmkpen.com before placing your order.
2. Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
3. Shipping Time
Estimated delivery times vary by region:
United States & Canada: 5–10 business days
Europe: 7–12 business days
Asia & Australia: 5–10 business days
Other Regions: 10–20 business days
Please note: Delivery times may vary depending on customs clearance and local postal services.
4. Shipping Fees
We offer free standard shipping on orders over [Insert Threshold, e.g., $49]. Shipping fees for orders below the threshold will be calculated at checkout based on your location.
5. Tracking Your Order
Once your package has shipped, we will send you a tracking number via email. You can track your order through our shipping partners’ websites or your order history on https://www.mkmkpen.com.
6. Customs, Duties & Taxes
International orders may be subject to import duties or taxes imposed by your local customs authority. These charges are the responsibility of the customer. MKMKPEN is not liable for any delays caused by customs processing.
7. Lost or Delayed Packages
If your order hasn’t arrived within the expected delivery timeframe, please contact us at support@mkmkpen.com. We will do our best to help resolve any issues with the shipping carrier.
Need Help?
If you have any questions regarding shipping, please don’t hesitate to reach out to us:
Email: support@mkmkpen.com
Website: https://www.mkmkpen.com